Your privacy choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Here are some of our FAQs...

Do I need to send you my medal?

No, the great news is you don't need to send your medal.

All we need you to do is let us know what race the medal is from and ideally the width of the lanyard at checkout. Don't worry if you don't know at the time, we will email you to check after you purchase. Our frames are designed to easily fit your medal yourself, hassle-free.

How easy is it for me to add my medal & bib?

Very easy!

Our framing process is designed to be simple and stress-free. Our frames are tailored to your medal, making self-framing a breeze. And if you ever need assistance, we're just a message away.

What countries do you ship to?

Worldwide.

As orders are sent from Australia, delivery times to the rest of the world may be longer than to an Australian address.

How much is shipping?

Free shipping within Australia on orders over $150.

Shipping rates to the rest of the world may vary and you'll see the price at the checkout.

When will I receive my order?

We aim to have your frame shipped within a week. After popular races, this may be longer depending on the amount of orders in the queue.

We will be very transparent and contact you after ordering with a delivery estimation if its going to be longer than a week.

If you require the frame ASAP, please contact us after the order and we will try and prioritise.

Is there a refund policy?

Yes, if you are not happy with your frame, you can return them within 30 days for a full refund. Please click 'Refund Policy' below for more info.