Do I need to send you my medal?
No, the great news is you don't need to send your medal.
All we need you to do is let us know what race the medal is from and ideally the width of the lanyard at checkout.
Don't worry if you don't know at the time, we will email you to check after you purchase.
Our frames are designed to easily fit your medal yourself, hassle-free.
How easy is it for me to add my medal & bib?
Very easy!
Our framing process is designed to be simple and stress-free. Our frames are tailored to your medal, making self-framing a breeze.
And if you ever need assistance, we're just a message away.
What countries do you ship to?
Worldwide.
As orders are sent from Australia, delivery times to the rest of the world may be longer than to an Australian address.
How much is shipping?
Free shipping within Australia on orders over $150.
Shipping rates to the rest of the world may vary and you'll see the price at the checkout.
When will I receive my order?
We aim to have your frame shipped within a week. After popular races, this may be longer depending on the amount of orders in the queue.
We will be very transparent and contact you after ordering with a delivery estimation if its going to be longer than a week.
If you require the frame ASAP, please contact us after the order and we will try and prioritise.
Is there a refund policy?
Yes, if you are not happy with your frame, you can return them within 30 days for a full refund. Please click 'Refund Policy' below for more info.
Built with Quality.
Preserve your marathon memories for a lifetime! Our frames are crafted from premium materials to protect your race bibs, medals, and photos, ensuring they remain in perfect condition for years to come.
Produced Locally & Sustainably
We manufacture our products using sustainable materials and ship from the location that is closest to you to minimise our carbon footprint.
High Quality
We want our products to last forever, along with their stories. We use top quality materials including archival inks and museum-grade paper.
A Meaningful Gift
Capture the excitement and unforgettable moments of your Great Ocean Road Running Festival experience with a custom keepsake.